Welcome to Bridge Street Surgery.
Carlsberg don't do doctoring - but if they did it would 'Probably' be like Bridge Street Surgery.
In the latest patient survey we have come one of the 'top' surgeries in the area in the area, with 93% of patients recommending us.
But! we have a big problem - a severe shortage of GP's -help!
There is a shortage of GP's all over the country, but it is particularly bad in this area. We advertised for a new GP recently and had no responses. As some of us will be retiring fairly soon, we need to work out how to square this very tough circle, perhaps by using nurses or working more efficiently in some way. For the moment we luckily have managed to attract some very good locum doctors who are doing extra days with us on top of their existing work. We are hoping that we can get a good GP to commit to join us on a long term contract.
Our list is now closed as a result of too few doctors for our patients. The only exceptions are for family members of existing patients, and for ex patients of the practice who move back to the area.
Please have a go at completing the new Friends and Family Test (especially if you are recommending us!), by clicking on this link. FFT
At this practice you can book appointments in advance. You can have more than one problem dealt with at one appointment. You can also book same day appointments without having to go through a triage nurse. You can also just turn up (if your problem is urgent) to open access surgery every weekday mornings 9-10.30 and you will be seen (bring a book as patients are seen in order of medical need, not first come first serve).
You can talk to a GP on the phone, ideally by booking an appointment so we ring you at a prearranged time. You can see a doctor outside normal working hours as we do extended hours on Monday and Tuesday evenings ). You can also see your doctors out of hours as we do shifts for the out of hours service. You can also see the same doctor for regular care of long term conditions, partly because we do not have trainee GP's. You can always be seen on a Wednesday afternoon because we never close for management meetings they call 'training'. You will always see a fully qualified GP for a new problem - because we do not employ nurse practitioners, or trainee doctors.
Why? This is because we are a fairly small practice that has been established for a long time, and has a long tradition of respect between doctors and patients. We are big enough to have a variety of skills and special interests, but small enough to know most of our patients, and our patient's families. We have a lot fewer patients per GP than most practices, because we want to do a good job that satisfies us, and this usually satisfies our patients. We have both male and female GP's so you can choose the appropriate sex for your complaint! We are happy to be old fashioned, but we are quick to use new technology if it helps us and our patients. For example - making appointments and requesting prescriptions online is much
better than by phone. Online access works really well (most of the time). See EMIS Access
At this practice your records can not be seen by doctors and staff at other practices in the area. All the doctors have their own 'special interests', which means that we can provide a lot of services such as coils and minor operations that other practices have to refer patients for. Our building is old and a bit inconvenient, but it is beautiful and has character. Practices like ours are becoming rarer, as doctors are moved into big purpose built white elephants.
Climate change will probably not affect middle aged doctors and office staff too badly, but it will be a big problem during our children's lifetime and an enormous problem during our grandchildren's. The NHS is a massive carbon dioxide emitter. Please try to minimise your carbon emissions, by asking if you really need to travel to the surgery or outpatients. Where it is reasonable please use our new telephone appointment service, and if you do need to come to the surgery consider walking or cycling.
The rumours really are true this time- Dr Willis and Dr Iuel have retired after 30years at Bridge Street.
They are off volunteering in Zambia for a few months. For an update on their experiences please see www.keitflyerzambia.blogspot.com After that they may be back from time to time until cleverer younger doctors are once again more numerous. For the moment various doctors are filling in. Hopefully we can soon have a more stable doctor staff setup. Goodbye and Thankyou
Carole Corringham has retired and handed over the reins to Alison Laming after over 47years! of faithful service at Bridge Street.
Exciting Youtube video starring our staff!
Dr Willis recently made an instruction video about a knee injection treatment. Mildly scary! see youtube.com/watch
New patient check in system working well!
Have you stood in line waiting to announce your arrival at reception? Well now you can do your own check in. Also you no longer need to remember to hang your number up when you go into the doctors room. Your name will be called and be shown on a screen. So far it seems to be working well.
New telephone system at the surgery. Calls are recorded for training and monitoring purposes! for Repeat prescriptions phone only between 10 and 4 (or go online)
We have a new system which we hope will help improve our service. Answering the phone is a big workload for us, and we try to do it well and efficiently, but the number of calls we get has risen hugely and we struggle to cope. Patients will increasingly find that we will be reserving phone contact with us to issues that cannot be dealt with either by online requests, or for example ordering prescriptions through a pharmacy. In this way we hope to be more available to more urgent medical matters.
Registering for online appointments and repeat prescriptions is easy at reception.
New bookable minibus service for rural villages run by the council
You have to register to use this new service, which is already up and running in most of our area. see Call Connect
GP earnings now have to be published here on our website. Our last years taxable average earnings of the 4 partners and 2 salaried doctors was £74,357. Quite a lot of this money has been earned by work we do on top of our normal GP work at Brigg, for example doing evening sessions at the GP out of hours centre in Scunthorpe and doing Appraisals and teaching. Obviously we earn far far more than most people - but not as much as the Daily Mail makes out! Our net income is going down quite rapidly, as our expenses are rising fast and our pay has been flat or falling for years.
CQC inspection result- GOOD!
The overall rating was GOOD and we were also rated as GOOD for the following categories: effective, caring, responsive and well-led.
Friends and family test introduced for GP practices
If you want us to carry on at Bridge Street Surgery and not be merged with other practices in a faceless megapractice then please record your recommendations by using the following link. FFT
We need your current mobile numbers!
We have a lot of problems trying to contact patients who have either never given us their mobile number, or have changed it and not told us. If you want us to be able to contact you with a test result or about a hospital appointment, how about giving us your number
Vitamin D deficiency is very common, and it matters.
In summer we need at least 30minutes every other day of midday sun on our faces and bare arms to get enough Vitamin D. Sunscreen blocks Vitamin D production completely. In winter we use up our stores. It is found in fish, but not enough to make much difference. Deficiency leads to all sorts of problems - muscular pains and weakness, and possibly Diabetes and Cancer. It is now recommended that unless you are a real outdoor freak, you buy supplements. 10mcg =400u daily for children and young adults, 25mcg or 1000u for over 65's and possibly 2000u for housebound elderly.
Online record access including appointments and repeat prescriptions.
You can now request repeat medication and make appointments via the internet 24/7. Please register at reception. It is so much better than phoning. You can also view some parts of your medical records like blood test results. Do you still book holidays or train tickets on the phone?
Cancer screening review
Despite the views of Cancer charities, a lot of experts are now questioning the value of Breast and Bowel cancer screening. Prostate Cancer screening with the PSA test is now officially discouraged as it is simply not good enough at detecting Prostate Cancer, and leads to a lot of unneeded and unpleasant biopsy tests. The latest estimates on breast cancer screening are that approximately 1 death will be prevented by 300 people attending regular screening for 20 years and as a result the Swiss have decided to close their screening programme. Roughly 3 patients will be 'overdiagnosed' with breast cancer who would otherwise never had a problem for each death prevented.
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like To Register?
Bridge Street Surgery has closed their list to all new registrations as a temporary measure.
New to the area and would like to join our practice? We would be happy to help you when we open our list again! . Fill in our registration forms and come see us. Find out more
Both surgeries have access for wheelchairs, toilet facilities and car parking spaces for patients. At the Brigg surgery patients are welcome to park in our rear car park and use the back door, which is operated by a buzzer system at the right hand side of the door.
(Site updated 16/06/2017)